Without Customer Agreement

We`re here to help. It is important that you notify us immediately so that we can block your service to prevent someone else from using it. If you are a Postpay customer and your wireless device is used after the loss or theft, but before you report it, and you would like a credit for all charges for that use, we will be happy to review your account activity and any other information you would like us to consider. Keep in mind that you may be held liable for charges if you have delayed reporting the loss or theft without a valid reason, but you do not have to pay the fees you dispute while they are under investigation. If you are a customer in California and we have not granted you a polite suspension of recurring monthly fees in the past year, we will give you one for 30 days or until you replace or restore your wireless device, whichever comes first. If you subscribe to a service for which a usage fee is charged at the end of the billing period (“Postpaid Service”), or if you have a tiered payment agreement for the devices, we may review your credit history at any time as part of the subscription to the service or the instalment payment agreement for the devices. If you want the name and address of a credit agency that will give us a credit report about you, just ask. COMPENSATION. If XPR, XPR`s employees, agents, affiliates, subsidiaries or suppliers (the “XPR Compensation Recipients”) are faced with a legal claim by a third party resulting from actual or alleged gross negligence on the part of the Service User, wilful misconduct, breach, breach of security obligations under this Agreement, misappropriation of funds or violation of a third party`s intellectual property rights, or V if this Agreement (“Third Party Claim”), Customer will bear the costs of defending the Claim (including reasonable attorneys` fees) and any damages, arbitrations, fines, settlements or other amounts (“Losses”) imposed on XPR Compensation Recipients as a result of the Claim. Customer shall indemnify XPR against all losses arising out of or in connection with third party claims. Customer`s obligations under this Section 12 include claims arising from the acts or omissions of Customer`s employees, any other person to whom Customer has granted access to the Services, Customer`s Offering and/or Content, and any person who accesses the Services, Customer`s Offering and/or Content because Customer has not put adequate security measures in place. even if the acts or omissions of these persons have not been approved by the client.

If Customer resells the Services or provides a Customer Offering as permitted by this Agreement, Customer`s obligations under this Section 12 will also include any claim made by Customer and Customer`s end users arising out of or in connection with: (i) Customer`s sale or license of the Offering, Customer Services or Content; (ii) The use of the Offer, Services or Customer Content by Customers or End User; and/or (iii) loss or damage to Customer Content or Customer`s end users. If any part of the Content is considered an infringement or is likely to be considered a violation of the Customer`s opinion, the Customer shall, at its option and expense, either: (i) obtain the necessary rights to the part of the Content that is allegedly in violation; (ii) replace the alleged injury with a non-injury equivalent; (iii) modify the allegedly in counterfeit part so that it is not infringed; or (iv) immediately terminate the use of the allegedly incoming portion of the Content. This Agreement is the complete and exclusive agreement between Customer and XPR with respect to its subject matter and supersedes all agreements, understandings or communications, whether written or oral, prior or concurrent with respect to such subject matter. .

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